Returns & Refunds
30 days to change your mind. Unworn, unwashed, tags on — full refund, no questions.
30 daysReturn window
5 daysRefund processing
FreePrepaid returns label
30-Day Return Policy
Not completely satisfied? Return any unworn, unwashed item within 30 days of delivery for a full refund.
How to Return
Email returns@clothing-online.co.uk with your order number. We will send you a prepaid returns label.
Refund Processing
Refunds are processed within 5 business days of receiving your return. The refund will be credited to your original payment method.
Exchanges
Need a different size? Put the exchange request in the same email and we will reserve the size while your return is in transit.